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About the Company

mPower Technology is seeking a Quality Assurance Specialist to join our team at our manufacturing site in Conklin, New York. This role will focus on executing quality assurance and quality control activities on the production floor, ensuring that products meet internal and customer requirements. The Quality Specialist will support non-conformance management, corrective action tracking, and day-to-day QA/QC activities. In addition, this role will serve as an onsite point of contact for quality issues, collecting real-time data, supporting investigations, and relaying findings to the Product Assurance Engineer. The Quality Specialist will work closely with manufacturing, engineering, and supplier teams to maintain compliance, improve processes, and reduce recurring issues.

About the Role

This role will focus on executing quality assurance and quality control activities on the production floor, ensuring that products meet internal and customer requirements.

Responsibilities

• Perform in-process and final inspections to ensure compliance with drawings, specifications, and internal requirements
• Support and oversee QA/QC activities, including inspections, receiving checks, containment, and precision inspection of non-conforming material
• Execute non-conformance management processes at the manufacturing site, including:
• Material Review Board (MRB)
• Non-Conformance Reports (NCR)
• Return to Vendor (RTV)
• Corrective and Preventive Action (CAPA) follow-up
• Partner with the Product Assurance Engineer and manufacturing site to drive root cause investigations, identify systemic issues, and validate corrective actions
• Manage non-conformance documentation, ensuring timely disposition and closure of issues
• Provide real-time quality data and inspection results to the PA Engineer and internal teams to support decision making
• Assist with reviews of technical data packages, drawings, and work instructions as needed
• Contribute to improvements in inspection procedures and utilization of metrology equipment (e.g., calipers, micrometers, CMM, 3D Solder Paste Inspection Systems)
• Track site-level quality metrics, identify trends, and support continuous improvement initiatives
• Support training of inspectors/technicians on inspection plans, defect identification, and data capture
• Adhere to all environmental, health, and safety policies and procedures
• Perform other quality-related duties as assigned

Qualifications

• High school diploma or equivalency certificate
• 2+ years of experience in a quality, manufacturing, supply chain, or engineering-related field
• OR bachelor’s degree in engineering, quality, or supply chain in lieu of experience

Required Skills

• Bachelor’s degree in Quality, Mechanical, Electrical, or Manufacturing Engineering
• Strong understanding of manufacturing processes and inspection methods
• Experience reading and interpreting engineering drawings, including GD&T
• Hands-on experience with calibrated inspection tools (e.g., calipers, micrometers, CMM, 3D Solder Paste Inspection Systems, X-ray inspection)
• Familiarity with AS9100, ISO 9001, or similar QMS standards
• Knowledge of quality processes (First Article Inspections, CAPA, etc.)
• Experience interfacing with customers and managing customer-related non-conformances
• Experience with Lean, Six Sigma, or other quality improvement tools (8D, 5 Whys, FMEA, Pareto analysis, RCCA, etc.)
• Strong written and verbal communication skills; ability to liaise cross-functionally and externally
• Proficiency with Microsoft Office Suite; familiarity with MES, ERP, or QMS software is a plus
• Background in solar cell/module manufacturing or other high-reliability electronics preferred

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